Shipping & Delivery
We use a variety of methods to ship our orders. We consider delivery time and order weight in choosing the most efficient carrier.
U.S. Shipping and Handling Rates
- Subtotal under $65: add $6.50
- Subtotal over $65: add 10% of subtotal
AK, HI, APO/FPO, and U.S. Territories Shipping and Handling Rates
- 20% of subtotal ($7.50 minimum)
- 10% of item subtotal
- $14 minimum (includes customs, duties, and brokerage fees)
International Shipping (excluding Canada)
Customer is responsible for customs, duties, and taxes.
- Up to 4.99 lbs: $40 flat fee
- 5.00-9.99 lbs: $50 flat fee
- 10.00-49.99 lbs: 32% of subtotal
- 50+ lbs: 25% of subtotal
- U.S. and U.S. Territories: 7-10 business days
- APO/FPO: Up to 15 business days
- Canada: 7-10 business days
- Other International: Approximately 15 business days
Business days do not include weekends or holidays.
For an additional $10 fee Learning Without Tears can expedite the processing of your order. Expedited processing ensures that your order will be processed and shipped the same day or next business day depending on when your order is placed. In order to expedite processing we must receive your order with the request to expedite and approval of the $10 fee (see below for ways to confirm your approval) no later than 12:00 p.m. EST. If you request expedited processing on an order received after 12:00 p.m. EST, your order will be processed and shipped the next business day. Delivery time for expedited order processing is 3–5 business days.
Customers can submit their request for expedited shipping and approval of the additional $10 fee one of the following ways:
- Clearly note the request to expedite and the approval of the $10 fee in the order documents you provide.
- Contact customer service at 888.983.8409 to verbally confirm request.
- Send an email to customerservice@LWTears.com to request expedited processing; email should include written note authorizing the additional $10 fee.
International customers: Please note that we cannot guarantee an earlier delivery date with expedited processing due to the time needed for the shipped items to clear customs varies.
You are not able to submit an online order that will ship to multiple destinations. You may either enter a separate online order for each shipping address, or you may submit a purchase order via fax or mail showing the items to ship to each address.